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Fun and pretend play for kids at Sorted! – The Postal Museum London

I’ve lost the count of how many times we have been to this play area since its opening in the summer of 2017! It just feels natural to tell you all about this lovely place, the Sorted! area at The Postal Museum in London.

The Postal Museum is located at Phoenix Place, London. Its main attraction is the 1 kilometre (0.62 mi) stretch of track in London’s Mail Rail, which was the world’s first driver-less electric railway. For kids, however, especially for the younger ones, Sorted! play area is also of interest.

The area is located on the ground floor of the Mail Rail and is open for sessions of 45 minutes each and a maximum of 20 kids. This ensures that all kids get to play with everything and enjoy the experience, everyone being safe at the same time.

Sorted! is bright and colourful and offers the kids a lovely experience, regardless if they are fans of Postman Pat or not. The whole place is like a small town with houses and roads, with post office and post boxes.

Once they enter this space, kids are no longer children but they become post workers. That’s because there are all the uniforms and tools for this make-believe play. And there are many things that need to be done!

They can dress up with uniforms, from clerks to sorters. They might choose to drive the car to take the mail to and from different places around the town.

The kids can collect or deliver the mail. There are two trolleys and lots of sacks that kids can use to collect the mail from the post boxes.

The mail has to be taken to the sorting centre. There’s a letter sorting area, a hand-operated conveyor belt for sorting packages, a mail lift (pulley) and even a slide!

Afterwards the mail needs to be delivered to the right address. The houses are small and colorful and from some of them you can hear noises like a dog barking or people talking to make it all seem more real. And the letters have specific colors and numbers as well, and each letter can be delivered to the house having the same colour or number as the letter.

The Post Office is a must in such a place, obviously, and that’s where kids can weight packages, charge clients, send telegrams and stamp letters.

The Phone Boots are another fun activity for kids as they can communicate from one another through a pipe – the basic telephone, right? And there’s also a reading corner where kids can discover The Jolly Postman or other stories about delivering the mail.

Younger kids also have a lot of things to do in the Sorted! play area as there is an entire area designed for them, which includes shape sorting, magnets and a big magnetic wall, road table and a small Post Office too.

As I’ve mentioned previously, the sessions last 45 minutes. But there is so much work to be done! Therefore, every time we visit The Postal Museum – Sorted! area, we book at least two sessions, sometimes three. Speaking of booking, I should also mention some tips here.

Useful information and tips for your visit to Sorted! play area at Postal Museum in London:

  • book online to avoid disappointment and skip the queue – the website is this one, the price is £5/child
  • consider booking two sessions back to back, depending on your child
  • opening times: from 10.00 until the last session at 16.00
  • the area is recommended for kids up to 8 years old
  • the place offers a buggy park and facilities for everyone, including baby change
  • the Mail Rail is downstairs from Sorted! area, and I’ve been asked if it’s a scary ride for small kids: my youngest was around 2 and a half when we went and all was good
  • it is not a soft play area, shoes must be worn at all times and children have to be supervised by parents at all times
  • food and drinks can be consumed in the designated area inside the Sorted!

And when you go with the kids to Sorted!, I have a little challenge for you (or you can challenge them): try and find this little bird, come back and tell me where you found it!

Photos: personal archive (taken at 10.00am one morning when we were the first to come in the Sorted! area).

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21 thoughts on “Fun and pretend play for kids at Sorted! – The Postal Museum London”

  • This is a really nice idea! I think they have built a great activity attraction with this Sorted! place. Cool, so unexpected and seemingly original, I like it! Kids even get to deliver parcels to the houses… some very fun concepts indeed. I would have liked this as a kid! I do remember vividly visiting a real post office sorting site on a type of “school trip” or open house once wayy back when. Side note: and a trip to a real cookie factory once too, the Dare Cookie Factory, that used to be located locally where I live. Conveyor belts racing along with cookies to be baked, vast maxing vats then, finally, the packaging area. I recall they were making the Lemon filling cookies that day. And that is what we got to take home of course! I remember how warm they still were from the baking process. To be honest I did not think these Lemon filling cookies were that great… even then I liked our homemade ones better! Then, years later, when I was about 15, as I pursued a dead-end idea of using large heavy PVC pipe for a telescope tube… we happened upon the Ipex pipe plastic factory, had a brief informal tour (unexpected!) and a free “damaged” length of pipe to use in my project! One end had a shattered edge where it had fallen from their pallets so it was free. Green sewer pipe… wayy too heavy. Never did use it 🙂

    So do look into real tours of factories which may become available for children slightly older! Perhaps there is an age “start” for the more serious factory tours?

  • This looks like such a fantastic day out! We live near to Manchester so this is quite a way away but I’ll definitely have to check this out with the kids next time I’m in or near London.

  • Wow, this place looks incredible. There’s so much to do and see there! Looks like a brilliant place to take the whole family

  • Looks like a great place to visit. I’ll definitely go here one day with my family. My kids would be so happy to be here.

    • I know what you mean :)) The thing is, at times I too get caught up in the pretend-play and have a lot of fun with the kids 😀

  • What a fun place and a great way for kids to use their imagination. I think it’s a great idea that they limit the number of kids per session so that all the kids can really explore.

    • Indeed, having a limited number of kids keeps the experience pleasant and enjoyable for kids and parents alike, and I appreciate they keep it like this (they could easily accept more kids to make more money but that would have a big impact on the experience and not in a good way 😉 ).

    • They certainly did, and it’s also interesting to see them teaming up with other kids they meet there and working together to get the work done 😉

  • This is so cool. I didn’t know about it. I will have to take my kids there. Definitely, my kids would enjoy it. It looks like such a great place to visit with the whole family.

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